What you’ll do
- Onboard new clients and explain how the project will run
- Share regular updates and keep clients informed on progress
- Collect feedback and pass requests clearly to the project team
- Spot problems early and help solve them before they grow
- Look for ways we can help clients further as their business grows
What we’re looking for
- 1–2 years in customer success, account management or client support
- Excellent written and spoken English
- Calm, patient and good at explaining things simply
- Strong organisation and attention to detail
Nice to have
- Experience at a software house or digital agency
- Familiarity with project tools like Jira, Trello or ClickUp
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